Monday, January 31, 2011

Help Scout Design Updates


We've been living with an updated Help Scout design for the last several weeks and are ready to show it to you today. We got rid of some extra space and gave it the look and feel of a more native email client. Aside from minor details, this is the final UI we'll launch with. Here are 6 new screenshots:

Help Scout Screenshots Tickets View

Help Scout Screenshots Individual Ticket

Help Scout Screenshots Previous Ticket Popup

Help Scout Screenshots Ticket Reply

Help Scout Screenshots Users List

Help Scout Screenshots User Settings

In the last couple of weeks we've also launched two big website updates: an updated pre-launch site for Help Scout and an all-new Brightwurks.com. Brightwurks was a much-needed visual refresh and Help Scout was a lot of new copy. We hope potential customers will get a good idea of our priorities for Help Scout by reading it.

Next week we'll finally be freed up from other projects and hope to be working on Help Scout 100% again. Our team is busting it to launch as soon as possible. I'm hoping to reach out to some folks on our mailing list about trying beta accounts, so signup now!






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